Valve Says Steam Machine Reservation Holders Aren't Being Leapfrogged The recent update from Valve about their Steam Machine reservation process has left some customers feeling confused and others relieved.
However, beneath this surface level issue lies a deeper problem one that highlights the importance of clear communication between companies and their customers.
Valve implemented a waitlist system to manage demand for the underpowered yet quietly popular Steam Machine. However, as with any complex logistical process, mistakes were made.